FAQ's
Everything you need to know
Commission‑free ordering that keeps profits in your restaurant — partners save $44,000+ per year on average.
How does pricing work?
Three plans: Starter ($0/mo), Growth ($59/mo), and Pro ($89/mo). Each plan uses a small $1.99 convenience fee per order (paid by the patron).
- Starter: Custom ordering link for your website, secure payments, menu & modifiers, basic reporting. Does not include a Savvory website.
- Growth: Everything in Starter plus custom designed Savvory website, SEO-friendly and mobile optimized, promo codes, scheduled orders, Google/Facebook ordering links, direct Stripe payouts, and priority support.
- Pro: Everything in Growth plus advanced reporting, loyalty tools, multi‑location support, and premium onboarding.
Can I use my own delivery drivers?
Yes — you can use your own drivers or connect to a trusted local delivery partner. We’ll help set up the best workflow for your team.
How do customers place orders?
Through your Savvory‑built website, branded mobile app, Facebook page, Google Business Profile, and QR codes on menus, table tents, stickers, mailers, and more.
How much can I save compared to third‑party apps?
Many partners save $44,000+ per year by avoiding 20–30% commissions. Your loyal customers order direct, and you keep the margin.
Will it match my brand?
Yes — we custom‑build your ordering site to match your brand, so guests see your logo, colors, and menu — not a marketplace ad.
How do I receive orders in‑store?
We provide a tablet and printer so orders are reliable and easy to manage on the line — no extra hardware shopping.
Does Savvory integrate with my POS?
Most partners run Savvory alongside their POS with kitchen tickets and order summaries. Direct POS integrations are added over time — tell us your POS and we’ll confirm current options and the best workflow.
How long does setup take?
Most restaurants go live in just a few days once we have your menu and branding. We handle the heavy lifting for you.
How do I get started?
Book a free demo and we’ll set everything up — from your ordering site to your in‑store equipment.
Branded Mobile App – FAQ
Everything you need to know about your restaurant’s branded iOS & Android ordering app.
What’s included in the branded restaurant mobile app?
Your restaurant gets its own branded app in the Apple App Store and Google Play Store. It features your logo and background image, and lets customers place orders directly using your Savvory-powered menu.
Can we change the app logo/background later?
Yes. Branding assets (logo, background) can be updated later. Each change requires the app to be re-built and re-submitted to both stores. Because reviews take time, we suggest bundling multiple changes together.
Does the system need time to publish the app?
Yes. Your logo and background are processed manually, then the app is submitted for review:
- Apple App Store: typically 2–5 days.
- Google Play: usually a few hours.
Will the app be searchable in the App Store and Google Play?
Yes. After approval, your app will be publicly available and searchable for download in both stores under your restaurant’s name.
Whose developer account is used to submit the app?
- Android (Google Play): submitted under our developer account.
- iOS (Apple App Store): Apple requires the restaurant to have its own Apple Developer account registered to the restaurant’s legal entity. We build and publish the app, and upload it under the restaurant’s account while our system remains the rightful uploading developer ID for ongoing submissions/updates.
What does the Apple Developer account cost?
Apple charges USD $99/year for a company developer account. This fee is paid directly to Apple and is required to publish your branded iOS app.
Do you provide setup guidance for the Apple Developer account?
Yes. Step-by-step instructions are shown in the admin before purchase. We outline enrollment, verification, and how we connect your account for publishing and updates.
Still Have Doubts? Here’s Why Savvory Wins.
Quick answers to the most common concerns — focused on profit, simplicity, and growth.
We already have a POS system ⌄
Great — keep it. Savvory runs alongside your POS to capture higher-margin direct orders and build your customer list.
We get orders through DoorDash/Uber Eats ⌄
Perfect — keep those for discovery. Use Savvory for direct, low-fee, repeatable orders you actually profit from.
We don’t want another system to manage ⌄
It’s done-for-you. We set up menus, fees, printers, and deposits — you approve and go live.
We don’t get enough online orders to justify it ⌄
Direct ordering creates demand: SEO + QR codes + loyalty rewards = more repeat orders.
Won’t two systems confuse customers? ⌄
No. We route your website and Google listing to one clear “Order Direct” button — simple and branded.
What about delivery? We can’t lose that revenue ⌄
Offer delivery on your terms — your drivers or preferred partners, without commission drain.
What if we need help or something breaks? ⌄
Real humans. Fast responses. We support you through setup and beyond — not a faceless ticket queue.