Privacy Policy

Effective: November 2, 2025 · Last Updated: November 2, 2025

Summary: We collect only what we need to power commission‑free online ordering, payments, loyalty, and support. We don’t sell personal information. We use trusted vendors and apply strong security measures.

Who We Are & Scope

Savvory("Savvory," "we," "us," or "our") operates getsavvory.com and powers restaurant‑branded ordering experiences. This policy explains how we collect, use, share, and safeguard personal information.

Controller vs. processor: For getsavvory.com and Savvory‑managed marketing pages, Savvory is the controller. For restaurant‑branded ordering sites/apps, the restaurant is generally the controller and Savvory acts as processor/service provider.
Legal entity: Top Level eMarketing ("Savvory"). Address: 12 Pritten Hill Road Brookfield CT 06804. Email: support@getsavvory.com. Phone: 203‑788‑8618.

Information We Collect

Profile & account – name, email, phone, password, preferences.
Order & fulfillment – items ordered, timestamps, delivery details, loyalty ID.
Payment – processed by Stripe; Savvory does not store card numbers.
Communications – email, SMS, in‑app messages, support chats.
Loyalty & promotions – rewards, referrals, coupons.
Technical data – device, IP, browser, pages viewed, analytics.
User content – feedback, reviews, survey responses.

Sources of Information

Directly from you when using our services.
Automatically from your device (cookies, SDKs, analytics).
From restaurant clients to configure menus and loyalty.
From service providers for payment and hosting support.

How We Use Information

Provide and improve ordering, loyalty, and support.
Process payments and prevent fraud.
Communicate about orders, updates, and promotions.
Personalize experiences and offers.
Comply with laws and enforce agreements.

Cookies & Similar Technologies

We use cookies for session management, analytics, and personalization. You can manage settings in your browser. Blocking cookies may affect functionality.

Sharing & Disclosures

Service providers such as Stripe, cloud hosts, and analytics vendors.
Restaurants (clients) to manage and fulfill orders.
Business transfers or mergers.
Legal obligations or to protect safety.

We do not sell personal information.

Data Retention

We retain information as long as needed to provide services, comply with law, and resolve disputes. Restaurant‑related data follows client retention policies.

Security

We use administrative, technical, and physical safeguards including encryption and restricted access. No system is 100% secure—please protect your credentials.

Your Choices

Update account settings and communication preferences.
Unsubscribe from marketing emails via links provided.
Reply STOP to opt‑out of SMS. HELP for help.
Manage cookie settings in your browser.

Your Privacy Rights

Depending on location, you may have rights to access, correct, delete, or opt out of certain processing. To exercise rights, email support@getsavvory.com.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect data from minors. Contact us if you believe a child provided data.

International Data Transfers

Information may be processed in other countries with safeguards such as Standard Contractual Clauses.

Third‑Party Links & Integrations

We link to or integrate third‑party tools like Stripe or Google Maps. Review their policies before using their services.

Restaurant Clients (B2B)

We act as processor for your end‑customer data under our Data Processing Addendum (DPA).
You must provide notices and obtain required consents.
You are responsible for marketing and communication compliance.

Changes to This Policy

We may update this policy periodically. The latest revision date is posted above. Significant changes will be announced via our site or email.

Contact Us

Savvory
Top Level eMarketing
12 Pritten Hill Rd, Brookfield, CT 06804
Email: support@getsavvory.com
Phone: 203‑788‑8618